Data lost on 650,000 J.C. Penny credit card holders

    BEIJING, Jan. 18 (Xinhuanet) -- A computer tape with personal information on about 650,000 J.C. Penney customers and customers of up to 100 other retailers in the United States has disappeared from GE Money, which handles credit card operations for Penny and many other retailers.

    GE Money said Thursday night the missing information includes Social Security numbers for about 150,000 people.

    The information was on a backup computer tape that was discovered missing last October. It was being stored at a warehouse run by Iron Mountain Inc., a data storage company, and was never checked out but can't be found either, said Richard C. Jones, a spokesman for GE Money, part of General Electric Capital Corp.

    Jones said there was "no indication of theft or anything of that sort," and no evidence of fraudulent activity on the accounts involved.

    Iron Mountain spokesman Dan O'Neill said it would take specialized skills for someone to gather the personal data from the tape. He said the company regretted losing the tape, "but because of the volume of information we handle and the fact people are involved, we have occasionally made mistakes."

    Penney said it had been told of the situation and referred further inquiries to GE Money.

    Jones declined to identify the other retailers whose customers' information is missing but said "it includes many of the large retail organizations."

    Jones said GE Money was paying for 12 months of credit-monitoring service for customers whose Social Security numbers were on the tape.

    (Agencies)